Entain Group Pty Ltd
8 published enforcement instrument(s) in this capture.
ACMA · 2026-05-06 ·
enforceable undertaking · amount not stated ·
undertaking in force
Published 6 May 2026.
Court-enforceable undertaking after ACMA found more than 500 breaches of national self-exclusion (BetStop) rules across the Ladbrokes AU and Neds AU wagering brands, including accounts that stayed open more than a year after self-exclusion.
Source: CC BY 4.0 with attribution. Verify at source.
Source documents (4)
AUSTRAC · 2024-12-16 ·
civil proceedings · amount not stated ·
ONGOING - not a decided outcome
Originating application filed 16 Dec 2024 (NSD1814/2024).
AUSTRAC civil penalty proceedings against Entain Group Pty Ltd (trading as Ladbrokes, Neds and other brands) for alleged serious and systemic non-compliance with AML/CTF law. Trial is listed for 30 November 2026 - the status will not change before judgment.
This is ONGOING and is NOT a decided outcome. Proceedings have a status and a next date, not a result. The status shown here will not change before a judgment or final decision is published.
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Source documents (6)
NT Wagering Commission · 2024-04-03 ·
penalty · $22,032 (136 penalty units (80% of max).) ·
finalised
Fine for not acting on a customer's spoken admission that he was a 'gambling addict', instead offering him a bonus-bet and deposit-match inducement.
Summarise-and-link only (source is not CC-licensed) - see the source for full text. Verify at source.
Source documents (1)
NT Wagering Commission · 2023-06-30 ·
penalty · $31,620 (Four separate fines in one decision (Neds.com.au Pty Ltd's conduct, liability assumed by acquirer Entain Group Pty Ltd): $2,635 (unrecorded call), $7,905 x2 (deposit-activity monitoring failures) and $7,905 (Gambling Incident Register failure).) ·
finalised
Fined for four separate breaches in one decision concerning a re-opened betting account: an unrecorded phone call, two failures to act on large/escalating deposit activity, and a record-keeping failure.
Summarise-and-link only (source is not CC-licensed) - see the source for full text. Verify at source.
Source documents (1)
NT Wagering Commission · 2023-02-27 ·
penalty · $78,540 (Commission-initiated investigation into dealings with one gambler; three separate maximum fines of $26,180 each (170 penalty units, 100% of max): urging the gambler to keep wagering, and two separate red-flag (losses-at-account-opening; large deposits/losses over the account's life) monitoring failures.) ·
finalised
Fined for three separate breaches identified in a Commission-initiated investigation into Ladbrokes' dealings with a gambler: urging continued wagering and two distinct failures to act on red-flag behaviour.
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Source documents (1)
NT Wagering Commission · 2023-02-24 ·
penalty · $31,416 (Two separate fines in one decision: $18,326 (70% of the 2017-value maximum - breach of terms and conditions) plus $13,090 (50% of max - urging the complainant to use its gambling services).) ·
finalised
Fined twice in the one decision, for breaching its own terms and conditions in dealings with a customer and for urging that customer to keep wagering.
Summarise-and-link only (source is not CC-licensed) - see the source for full text. Verify at source.
Source documents (1)
NT Wagering Commission · 2021-11-25 ·
penalty · $26,690 (170 penalty units (100% of max) - a repeat breach; a prior, separate breach of the same clause had already drawn the same maximum fine.) ·
finalised
Fine after a Commission member witnessed Neds business development staff offering unauthorised sign-up bonuses to non-customers at a racecourse event.
Summarise-and-link only (source is not CC-licensed) - see the source for full text. Verify at source.
Source documents (1)
NT Wagering Commission · 2019-11-05 ·
penalty · $26,690 (100% of the then-maximum 170 penalty units. Licensee was then named GVC Australia Pty Ltd, trading as Ladbrokes.) ·
finalised
Fine after Ladbrokes staff distributed pre-loaded 'Cash in Cards' at promotional events and helped attendees open and fund betting accounts on the spot, breaching a licence condition.
Summarise-and-link only (source is not CC-licensed) - see the source for full text. Verify at source.
Source documents (1)
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